Return & Refund Policy | Zentrox
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Refund & Cancellation Policy

Refund Policy

We offer refunds for products returned within 7 days of purchase (Unless stated otherwise), provided they meet our return conditions.

Eligibility Requirements

Items must be:

  • Unused and in original condition
  • In original packaging
  • Accompanied by receipt

Refund Process

  1. Contact customer service
  2. Provide your order number
  3. Explain return reason
  4. Follow return instructions

Processing Time

Refunds processed within 5-7 business days after receiving returned items.

Cancellation Policy

Order Cancellation: Within 24 hours of placement
Contact: [email protected]

Non-Refundable Items

  • Digital products
  • Personalized items
  • Items damaged by misuse

Contact Information

For refund requests: